What tools can navigators use to assess patient needs?

The correct choice highlights that assessment questionnaires and interviews are essential tools for patient navigators to effectively determine patient needs. These structured methods allow navigators to gather comprehensive and objective information about a patient's health status, challenges, and specific concerns.

Using assessment questionnaires, navigators can evaluate various aspects such as medical history, psychosocial factors, and socioeconomic influences, which can all impact a patient's healthcare experience. Structured interviews also allow for a more in-depth understanding, facilitating conversation that can uncover nuanced details about the patient's situation and preferences.

This approach ensures that the support provided is tailored to individual needs, leading to more efficient navigation through the healthcare system. By relying on standardized tools rather than personal assumptions or guesswork, navigators can make informed decisions and provide better patient-centered care.