What is a primary responsibility of a Patient Navigator regarding patient documentation?

A primary responsibility of a Patient Navigator is ensuring that all patient records are accurate and up-to-date. This role involves meticulously managing patient documentation, which is critical for providing coordinated and seamless care. Accurate and current records help healthcare providers understand a patient’s history, ongoing treatments, and any potential issues that may arise during their care. It forms the basis for effective communication among the care team and supports the continuity of care, ultimately leading to improved patient outcomes.

In addition to maintaining documentation integrity, this task helps comply with legal and regulatory requirements related to healthcare records. Proper documentation management also aids in identifying any gaps in care and planning necessary follow-ups, ensuring patients receive comprehensive support throughout their health journey.