What is a key role of the navigator during the diagnostic process?

A key role of the navigator during the diagnostic process is to ensure patients understand the timeline of their diagnosis. This aspect of the navigator's responsibilities is crucial, as it helps patients feel informed and engaged throughout what can be a confusing and anxiety-inducing time. Understanding the timeline means that patients are aware of when to expect test results, follow-up appointments, and potential next steps in their care. This clarity is essential for reducing uncertainty and helping patients to manage their expectations.

Navigators also play a vital role in providing emotional support and enhancing communication between patients and healthcare providers. By ensuring that patients understand the process and what is happening at each stage, navigators empower patients to ask questions and seek clarifications, which can lead to better health outcomes. Overall, effective communication about the timeline fosters a collaborative relationship between the patient and the healthcare team.