What is a benefit of being informed about community resources for navigators?

Being informed about community resources significantly enhances a navigator's ability to connect patients with the services they need. Navigators serve as a crucial link between patients and various support systems, such as healthcare services, financial assistance, transportation, and counseling. When navigators are knowledgeable about the available resources in their community, they can provide personalized recommendations and referrals that directly address the specific needs and circumstances of each patient.

This knowledge allows navigators to empower patients by facilitating access to necessary services, which can lead to improved health outcomes and a better overall experience within the healthcare system. Familiarity with local resources also enables navigators to respond more effectively and efficiently to patient inquiries, thus fostering trust and rapport.

In contrast, eliminating patient interaction or focusing solely on technology would undermine the navigator's role, as the essence of the job involves human connection and understanding the unique challenges patients face. Additionally, being uninformed about community resources would only decrease a navigator’s effectiveness, making it imperative for them to stay educated and informed.