What are core functions of a patient navigator?

Identifying patient needs and coordinating with teams is a core function of a patient navigator because it encompasses the comprehensive role they play in the healthcare process. Patient navigators are tasked with assessing the unique needs of each patient, which may include medical, emotional, educational, and logistical concerns. By understanding these needs, patient navigators can effectively connect patients with the appropriate healthcare resources, support services, and specialists.

Coordination with various teams is also crucial, as it ensures that the patient receives holistic and continuous care. This involves collaboration not just with medical providers but also with social workers, financial representatives, and community organizations. Such integration is vital for providing patients with the best possible outcomes, as it streamlines the healthcare experience and addresses barriers that might impede care.

Other functions, while important to healthcare, do not encapsulate the comprehensive role of patient navigation. Focusing exclusively on working with insurance companies or strictly on financial management neglects the broader responsibilities of assessing and addressing patient needs in a holistic manner. Scheduling appointments is one aspect of the role but, on its own, does not convey the depth of involvement and advocacy that defines effective patient navigation.