How can Patient Navigators effectively address language barriers?

Using interpreters or translation services is the most effective way for Patient Navigators to address language barriers. This approach ensures clear communication between healthcare providers and patients who may not be proficient in the dominant language used in the healthcare setting. Interpreters are trained to facilitate conversations, convey medical terms accurately, and provide cultural context, all of which are crucial for effective patient understanding and engagement.

In contrast, asking patients to find their own interpreters may place an undue burden on them and can lead to unreliable communication, as the patient may not have access to suitable interpreters. Ignoring the language issue would significantly hinder patient care and may lead to misunderstandings, ineffective treatment, and poor health outcomes. Using simpler English can help to some extent, but it does not replace the necessity of professional interpretation, especially in complex medical discussions where specific terminology is vital.